What are your delivery times?
All orders are processed within 2 to 5 business days (excluding weekends and holidays) after receiving your order confirmation email. You will receive another notification when your order has shipped.
Economy Shipping: orders will be received in 5-8 business days.
Standard Shipping: orders will be received in 3-4 business days.
International shipping time will be shipped in 5-8 business days, calculated by location.
How much will shipping cost in the U.S.?
In the United States, we offer free shipping for orders over $50.
Economy = $4.90
Can you provide worldwide shipping?
We offer international shipping through DHL and USPS. Rates are calculated based on location.
Refund PolicyView all
How can I make a return?
To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.
To start a return, you can contact us at firstname.lastname@example.org. If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.
You can always contact us for any return question at email@example.com.
What if I receive the wrong product?
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Do you offer exchanges for damaged items?
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make a speedy resolution.
Can I get a refund?
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method. Please remember it can take some time for your bank or credit card company to process and post the refund too.